FAQs

How to Care for Your Travel Pouch

-Machine Washable (gentle cycle)
-Air Drying Suggested.
-Makes great Gift Wrap for Champagne.
-Custom Colors available for orders of 2 pieces or more.

Things to Know

Our goal is to always provide a pleasant experience from the moment you visit our site to the day you open your package from us. 

To avoid any disappointments we ask that you carefully review all details of your order before confirming your purchase. RaphaelaLuisaStudio cannot be held responsible for tracking or refunding any orders sent to an incorrect address.

Out Of Stock Items

If you wish to purchase a product that is sold out. Please email us at [email protected] or send us a message through the “Contact” Tab at the bottom of our page. We will be happy to let you know if we are able to produce it. 

Return Policy

We do our best to photograph our product to represent true colors. Each item is individually reviewed and packed by hand in house, and we can assure that we always handle our client orders with the utmost care. Unfortunately we are not accepting returns at this time.

All Other Inquiries

Want to buy a large quantity to make gifts to celebrate a special occasion and maybe you would like to order a special color.

Be sure to send us a message through the “Contact” Tab at the bottom of our page.


We thank you for taking an interest in our brand and for visiting our page!